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  • Employer: ResCare Workforce Services
  • Type of Position: Full-Time Job
  • Industry: Human Services
  • Location: Harrisonburg, VA
  • Salary Range: $35,000 - $37,000

Quality Assurance Analyst

Reviews case files to ensure compliance with contractual agreements Implements and enforces quality assurance plans Conducts training Recommends corrective actions, implements corrective action plans, etc. Extensive standing, sitting, computer, phone, and deskwork required; work primarily in a defined office environment with specified hours, although flexible hours may be required Interacts one on one and in groups with individuals from a diverse range of backgrounds Availability for occasional out of office meetings, conferences, and other events may be required; travel may be required.

Minimum of 3+ years related experience. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The Requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to individuals with disabilities to perform the essential functions: Demonstrate knowledge of quality assurance procedures and federal, state and local workforce Coalition laws and mandates. Experience conducting quality assurance activities, such as planning and conducting case file or records reviews in a workforce or human services environment as a reviewer, monitor or case manager. Demonstrate a working knowledge of computers and knowledge of data management processes. Demonstrate knowledge of eligibility determination processes and filing procedures. Demonstrate good communication, telephone and customer service skills. Be able to use telephone, calculator, copier, and personal computer. Demonstrated ability to conducting training sessions and do presentations. Bachelor’s degree in related field. An equivalent combination of acceptable related experience and or training may be substituted for up to two years of the education requirement on a year for year basis.

Required Education and Experience:

Minimum of 3+ years related experience. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The Requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to individuals with disabilities to perform the essential functions: Demonstrate knowledge of quality assurance procedures and federal, state and local workforce Coalition laws and mandates. Experience conducting quality assurance activities, such as planning and conducting case file or records reviews in a workforce or human services environment as a reviewer, monitor or case manager. Demonstrate a working knowledge of computers and knowledge of data management processes. Demonstrate knowledge of eligibility determination processes and filing procedures. Demonstrate good communication, telephone and customer service skills. Be able to use telephone, calculator, copier, and personal computer. Demonstrated ability to conducting training sessions and do presentations. Bachelor’s degree in related field. An equivalent combination of acceptable related experience and or training may be substituted for up to two years of the education requirement on a year for year basis.

To Apply:

Go to www.rescare.com Click on Careers tab Click on External Applicant Select State (Virginia) Select City (Harrisonburg) Click on small green arrows next to City Click on Apply Now next to Quality Assurance Analyst title

Contact Information:

Traci Agius
160 North Mason, Harrisonburg, VA
863 289 9472
fax:
traciagius@rescare.com