Claire Kent is an associate professor of business administration for Mary Baldwin College. She teaches marketing and management courses that include the following areas of study: Marketing Principles, Consumer Behavior, Marketing Research, Organizational Behavior and Interpersonal Communication, Managing Human Resources, Women in Business and Entrepreneurial Roles, and Marketing Communication. She joined Mary Baldwin in 1991 in Charlottesville, Virginia, where she taught and advised in the Adult Degree Program. She also managed the regional center in Charlottesville for several years. She took a sabbatical leave in 2000 to complete a study on the perception of life balance and related factors. Upon her return in 2001, she assumed a faculty position in the Residential Program for Women (RCW) on the main campus. She currently teaches and advises in both the Business and Marketing Communication majors and serves as a Bertie Wilson Murphy Distinguished Chair in Business Administration. In addition to her work with MBC, she develops and conducts workshops and individual training on topics such as generational and gender communication patterns in the work place, work life integration, sexual harassment education and prevention, personal branding and marketing strategies for individuals and small enterprises.
Prior to her affiliation with Mary Baldwin, Professor Kent served on the faculty of Piedmont Virginia Community College where she taught and was active in developing internship and cooperative education placements for business students. Prior to her teaching career, she held a variety of sales and marketing positions in several industries, including telecommunications, advertising, and the medical supply industry. She received a BBA from James Madison University in 1979, summa cum laude, with a double major in marketing and management, and earned the MBA degree from James Madison University in 1984. Her continuing education work in recent years has included completion of certificate programs in the following areas: Business Coaching, Corporate Coach U International (2001); Certified Sustainability Professional Program, jointly offered through University of Georgia and Global Sustainability Institute of Technology (2009); Advanced Christian Life Coach Training, Light University (2013). She holds membership in professional organizations: Society for Human Resource Management (SHRM), American Marketing Association (AMA), American Association of University Women (AAUW), and Sigma Beta Delta Honor Society.
On a personal and professional level, she is passionate about organizations that demonstrate a commitment to “Women Helping Women.” These include, but are not limited to, BeadforLife, Women for Women International, CGUI: Changemakers for Women. She is particularly interested in researching organizations and branding that promotes empowerment of women. She is also very passionate about her work in the area of spiritual development. She is a Certified Lay Servant Speaker in the United Methodist Church, a facilitator of the Women of Faith class at Crozet United Methodist Church, and co-leader of a prayer ministry. She is married and has two adult daughters, a son-in-law, and two grand dogs!
Bob Klonoski, associate professor of business administration, teaches in the Adult Degree Program. His course offerings include the Business Senior Seminar, Sustainability and Strategy in Business, and Management Principles. Prior to coming to MBC in 2006, Professor Klonoski served as the Vice President of Communications for the United States Senate Federal Credit Union. He has also served as the Director of Strategic Marketing for a foreign exchange company in Washington, DC, a vice president of Marketing and New Product Development for Citicorp in New York, and a vice president of Strategic Planning for Chemical Bank (now J. P. Morgan Chase) in New York. He also founded and ran several small businesses, including a food service business and a television production company. He currently serves on the Board of the University of Virginia Art Museum and the Clute Institute for Academic Research.
Professor Klonoski holds a BS in finance from Fairfield University, an MBA from the University of Connecticut, a JD from Brooklyn Law School, and a DMgt from the University of Maryland, University College.
Catherine Ferris McPherson
Cathy Ferris McPherson is an associate professor of business administration and marketing communication for Mary Baldwin College, where she teaches and advises students in the Adult Degree Program at the Richmond Regional Center. She teaches courses in marketing principles and strategy, advertising, integrated marketing communication, business strategy, and the senior thesis. She joined the faculty in 1993.
Professor McPherson has 25 years experience in all aspects of marketing and is a professionally trained focus group moderator, specializing in the areas of retail and service marketing. As a business consultant, she has worked closely with companies such as Luck Stone, Dupont Fibers Federal Credit Union, World Access, and Goodwill Industries of Central Virginia in the area of brand strategy and development, as well as provided customer service and marketing training for individual retailers and shopping center developers, including Forest City Enterprises and Donohoe O’Brien. She conducts workshops and speaks frequently on the topic of building brands from within the organization, and branding as a business philosophy.
Ms. McPherson is a co-founder of Dress for Success Richmond, a non-profit organization that helps low-income women successfully prepare to enter the job market through self-esteem enhancement and professional skill development.
She holds a MBA from Marshall University (formerly WV Graduate College) and a BA in business/economics from Mary Baldwin College, and has the Certified Marketing Director designation through the International Council of Shopping Centers. Ms. McPherson is active in the Richmond chapter of the American Marketing Association, and is a past president of the organization.
I graduated from the University of Georgia with a BS in animal science, then earned my MBA from Florida State University. I also completed doctoral work at Florida State in finance, leaving ABD (all but dissertation). Unfortunately, it remains ABD to this day (and that was a long time ago…).
I have been happily employed at Mary Baldwin College since the fall of 1992, initially serving in both the Residential College for Women (RCW) and the Adult Degree Program (ADP).
I particularly enjoy my collaborations with adult and young women students in furthering their understanding of numbers. Being conversant in the language of numbers gives us the ability to be critical readers of statistical information and to more fully analyze the financial health of business entities. I am very excited by the sustainability focus of the business discipline. We will be helping the future leaders of our country evaluate the health and well-being of the economy in a more holistic way and with a longer-term perspective than is currently the case. In this capacity, I hope that our department, as well as our college, helps the students we work with to see the world as a place in which they make a difference every day.
Joseph Sprangel, Jr.
Joseph R. Sprangel Jr. (Joe) is an associate professor of business administration and department co-chair for Mary Baldwin College. He currently holds the H. Gordon & Mary Beth Reed Smyth Chair of Business Administration. His teaching focus is on sustainable development or “triple bottom line ” business management with course offerings of Business Senior Seminar, Management Principles, Perspectives in Sustainability, Project Management, and Strategy & Sustainability in Business Decisions. His research areas of interest are business adoption and entrepreneurial startups focused on sustainable development practices.
Before joining the MBC faculty in 2010, Sprangel taught at Ithaca College for three years, where his classes included Operations Management in the undergraduate program and Decision Support Analysis and Sustainable Practices in Operations & Technology in the MBA program. His classroom experience also included adjunct work at Spring Arbor University and Lawrence Technological University teaching Change Management, Operations Management, Organizational Behavior, and Strategy courses in the undergraduate and graduate programs. He brings 28 years of industry experience to the classroom, which included work in machine build and repair, machine design, manufacturing engineering, and plant and engineering management.
Sprangel earned a Doctorate of Business Administration degree from Lawrence Technological University. His dissertation research was “A Study of the Direct and Mediational Effects of the SOAR™ Framework, Trust, and Environmental Management Systems on Chemical Management Services Supplier Performance at Haas TCM Group.” He also holds degrees of Master of Business Administration from Spring Arbor University, Bachelor of Business Administration from Eastern Michigan University, and an Associate Degree in Mechanical Engineering Technology.