Google Apps FAQ - General Questions

Accessing Google Apps

How do I log in to Google Apps?

To log in to Google Apps:

1. Go to http://gmail.mbc.edu.
2. Log in with your existing user name and PIN.

Can I access my Google Mail account from another email program?

No, Mary Baldwin College does not support the use of POP3 or IMAP to access your Google Mail in another email program. We do however have the ability to configure your Gmail to work seamlessly in Outlook and a few other Email Clients.

Can I open my email or calendar in new tab (not a new window)?

Yes, if you set up your browser to open links in a new window or tab.

Tip: If you want to open Google Mail or Calendar in a new tab instead of a new window, change your settings in Internet Explorer. Go to Tools > Internet Options > Tabs > Settings, and click Let Internet Explorer choose how to open pop-ups.

Can I access Google Apps offline?

Yes, Google has an early version of a new tool that provides offline access to your most recent email messages. To enable the feature, click the Labs icon (green flask) in the upper-right corner of your Mail window. Then, under Offline, click Enable.

Note: Google Mail Labs is a collection of new ideas for Google Mail features that you can try. Please be aware that these features are not officially "released" and can change, become unstable, or disappear at any time.

Do I need to use the VPN to access Google Apps when I'm offsite?

No, you can just go to you Google Apps URL to access your email and calendar.

Requirements and Language Support

Which web browsers can I use with Google Apps?

Google Apps supports the following other browsers:

• Google Chrome
• Internet Explorer 6+
• Mozilla Firefox 2.0+
• Apple Safari 3.0

Are there any other system requirements?

No. Because Google Apps runs in a web browser, you just need to use a supported browser.

What languages does Google Apps support?

The interface for both Google Apps Email and Google Calendar are available in over 50 languages. For a list of the available languages and instructions on how to set a different language, refer to the Gmail Help Center.

Accessing Microsoft Outlook

Can I still access my [Microsoft Outlook/Notes] email and calendar after the migration?

Yes, you can access your Microsoft Outlook after CIS has configured the necessary programs. If you would like to use Microsoft Outlook please contact CIS for the configuration: 540.887.7075

When will you remove my access to M Daemon MBC Mail?

All users will be disabled starting on Apple Day, October 7, 2009

Can I still work with my coworkers who are still using Microsoft Outlook now?

Yes, you can continue to send and receive email with your coworkers. You can also view and schedule meetings with Microsoft Outlook users, and even see their free/busy status.

Other General Questions

Will my email address change?

No, you'll continue to use your existing email address.

Will we have access to Google Labs?

Yes, you access Google Mail Labs by clicking the Labs (green flask) icon in the upper-right corner of your Mail window. Note that Google Mail Labs is a collection of new ideas for Google Mail features that you can try. Please be aware that these features are not officially "released" and can change, become unstable, or disappear at any time.