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Why do Faculty/Staff have to change their password every 90 days?

How do I reset/change my password?

What if I’ve Forgotten my password?

What username/password do I use for which login screen?

How do I create a “GOOD” password?

How do I Prevent SPAM and other Email NASTIES?

How big is my email account?

Can I forward my MBC email to another account?

How do I setup an email autoreply?

I’m leaving Mary Baldwin, can I keep my email account?

Mobile access to MBC Email?

Why does my Email Seem to get Slower And Slower?

How Do I Recognize Virus HOAX Alerts, Scams And Chain Letters?

I cleared my “Deleted Items” folder and I need one back, how do I do that?

How do I get an email account for my campus organization?

How do I get added to a mailing list?

Why do Faculty/Staff have to change their password every 90 days?

Mary Baldwin College has an obligation to it’s users to protect sensitive information stored on our computer systems from unauthorized access. Some of this information can be very private in nature, like student records, phone numbers, addresses, Social Security Numbers and the like.  By requiring people to change passwords every 90 days, we can make it more difficult for our passwords to be compromised and protect our College’s information and systems.

How do I reset/change my password?

In order to change your password, you will need to use the Password Change Form 
(https://academic.mbc.edu/sslscripts/password/password.asp). You will need your MBC Username and your old password in order to change it. When choosing a new password, please remember to choose a strong password (see below for choosing a good password).

What if I’ve Forgotten my password?

Faculty and Staff must call our OIT helpdesk to reset their password.  Students can their Network password using the Password Doctor (https://academic.mbc.edu/sslscripts/password/pwreset.asp). You will need to use your MBC Username, your MBC ID Number and the last four digits of your SSN to reset the password to your default PIN.

What username/password do I use for which login screen?

MBC has a variety of systems that may require different logins.  To make things easier for our users, there are two basic passwords, the MBCNET password and the user PIN.  Both of which use the same MBC Username.

1) On Campus Computer / Network access:  Staff & Faculty must change every 90 days, students use their PIN.

2)  Online Services:  Systems, such as Blackboard, Google Apps / Email and Proxy, .  All MBC Users will use their PIN for their passwords.

3)  Administrative System Access for offices.  This requires a seperate, unqiue username and password which are given to those users.

How do I create a “GOOD” password?

So how do you select a good password? There are two major criteria: It should be hard to guess, and it should be easy to remember. Most people (maybe even you) tend to create passwords that are not very secure. Frequent passwords are the name of a spouse, child, pet, sports team, or a birthdate followed by a number or exclamation mark. This kind of information is simply too easy to get or guess. In fact, it’s not a good idea to pick a password that is simply a dictionary word followed by a number or punctuation mark. If your current password fits this description, it should be changed.

So how can you pick a good password that is easy to remember? Here are some ideas.

  • Use two ordinary words separated by a special character or number, and mix the case. Examples include: Big$Card,My3Sons?. This approach provides more than 200 million possible passwords using 3- or 4- letter dictionary words.
  • You may also choose an acrostic-type password such as GL8tbbpmeaningGoldie Locks Ate The Baby Bear’s Porridge!” Additionally, a line of lyrics from a song or poem can provide an easy to remember sentence. For example,Ttl*HIwcomes from “Twinkle, Twinkle Little star(*), How I Wonder…
  • Another approach is Special Character Substitution.  For example, replacing $ for S, @ for A, 7 for L, 3 for E, ! for 1, etc.  A simple password such as ASimple1 would become @$impl3!
  • Considering using a Phase PHRASE rather than a password.  The longer the password the more secure, regardless of complexity.  So, take a favorite quote,including spaces as your password.  Example:  There’s no use crying over spilled milk.

Pick a password you can remember. That way you won’t ever have to write it down. Be careful when you are entering your password to access a computer. Who else is around you that may notice your keystrokes? Also, don’t share the password to your individual account with a friend. That is not only a compromise of security (even if you trust them), it is a violation of MBC Policy. Don’t even share your password with your supervisor or system administrator.

If you ever suspect that your password has become known to someone else, CHANGE IT IMMEDIATELY! It is a good idea to change your password regularly, just in case there has been an undetected password compromise. Be aware, security monitoring techniques may track any unauthorized activity back to your account. You are responsible for your account security.

Finally, if you suspect that someone else’s password has been compromised, either communicate it to that person, or call the OIT HelpDesk. The system administrator can arrange for the password to be changed the next time the user accesses the system.

How do I Prevent SPAM and other Email NASTIES?

The best advice is to protect your email address.  Do not give your real email address to websites, make one up, and never use those websites’s handy “email to a friend” option.  Once your email address has been compromised, it is guaranteed that it will be sold to hundreds of other spammers.

The lastest SCAM is for the spammer to include a link within the spam email that offers to remove you from the list.  Clicking this only confirms that your email address is valid and makes it worth more money to others. Beware.

How big is my email account?

All MBC Users get 25 Gigabytes of email storage and attachment sizes up to 5MB via Google Apps.

Can I forward my MBC email to another account?

You can forward your MBC Mail to another account, however this feature is NOT supported by the College.  Since we can not control other systems email filters and Spam Blockers, MBC can not guarantee delivery to foreign accounts.  Look under settings for Forwarding.

How do I setup an email autoreply?

Look under Settings, then the General tab for the Vacation Responder.

I’m leaving Mary Baldwin, can I keep my email account?

Students who graduate from the college may keep their MBC Mail account forever, however U: drive data will be removed. Non-graduating students who exit the College will have their MBC Mail accounts and data in the U: drive deleted within 14 days of their exit date. Students on Leave of Absence can keep their MBC Mail accounts. Should the Student decide not to return to the College the account will be deleted.

Faculty and Staff who leave the College will not keep their MBC Mail accounts unless granted official “Retiree” status. Faculty who retire and are awarded Emeritus status may request to retain their MBC Mail account by making a formal request through the President’s office. Staff Should make a retiree status request from HR.

Mobile Access to MBC Email?

MBC’s partnership with Google Apps does allow anyone to access their email from any personal device. See the URL below for details:

http://support.google.com/mail/bin/answer.py?hl=en&ctx=mail&answer=75726

Why does my Email Seem to get Slower And Slower?

Most of us continue to get what seems like more and more email.  In fact, the number of email messages are increasing at roughly 300% per year! As a result, many email clients like Outlook, Outlook Express, Netscape Messenger, Eudora and others seem to keep getting slower and slower as time goes on.  There are many reasons for this, however, the most common reasons have to do with how these programs actually store emails.  Generally speaking, they are not a series of ‘individual’ files, rather one LARGE file that contains all your email messages.  Simply deleting some messages only fragments this file and can cause the program to slow down over time.

So how can you ‘SPEED UP’ your email client?  Here are some helpful tips.

  • Keep the number of emails stored per folder to under 500 messages.  If you have too many messages in a single folder, simply create a new folder and move some messages over to it.
  • Since the INBOX is where most programs start, keep the number of messages stored in it to an absolute minimum (under 100).
  • Empty your DELETED / TRASH folder often, or set it to auto-empty on exit
  • Always COMPRESS your email folders anytime you delete messages and empty the Trash / Deleted Items Folder.
  • If you have emails with file attachments, save the attached files to your ‘MY DOCUMENTS’ folder and delete the email
    message (then compress).  Many problems in email clients are due to file attachments.
  • http://academic.mbc.edu/cis/AccountsAccess/Secure_and_Safe_Computing_Primer_000583.pdf

How Do I Recognize Virus HOAX Alerts, Scams And Chain Letters?

Hoax Alerts and Chain Letters were created for one reason; to try to get you to send them to everyone you know! Most of these emails play on your desire to help other people. Who wouldn’t want to save a friends computer from self-destructing or helping some poor little boy/girl dying from an incurable disease. Others promise you good luck, money or a cool “surprise” if you forward it to so many people.

So how can you recognize these emails? Usually, they will have a phrase like “send this to everyone you know”, or some other variant.

A Virus Hoax will also often contain “technical sounding” language and will attempt to sound even more credible by stating that even large Companies like Microsoft, McAfee, CNN News and others claim there is NO FIX for the damage caused by this virus/worm, or it’s the WORST virus ever!. Be wary of any warning that does not include a link to an actual article about the virus on a reputable AntiVirus vendor’s or Major News Organization’s site. In particular look out for those email warnings that have no links, or simply link to a company’s main page, like www.mcafee.com. Often a simple Web Search will turn up information on whether the threat is REAL OR NOT. A good example is the SULFNBK hoax, which is still in circulation.   If you search for SULFNBK at the Google Search Site — http://www.google.com — you will find many references that identify it as a hoax. Always search before you forward such messages to anyone. Otherwise you are helping to propagate the hoax, and harming your friends in the process!

Chain Letters on the other hand, generally offer a cool surprise, good luck or even money if you pass them on. Other varieties might claim they contain SECRET information, like the now famous “Neiman-Marcus Cookie Recipe” chain letter. These chain letters can also play on your fears, superstitions and greed. If you succumb to such temptation, you have become both the victim and perpetrator of these tedious practical jokes.

When in Doubt, Don’t Send It Out.

I cleared my “Deleted Items” folder and I need one back, how do I do that?

Unfortunately, the email is completely deleted and gone forever.  We strongly recommend that you back up your emails when you can.  You can do this in Outlook by going to File->Archive.  Always be absolutely sure that you won’t be needing any deleted emails before clearing the “Deleted Items” folder.

How do I get an email account for my campus organization?

Offical Campus organizations can request email distribution lists for their members.  These lists are must be requested for and maintained by the Advisor for that group.

How do I get added to a mailing list?

For Department lists, contact the department head.  For MBC Emergency communication lists like ALL-RCW, RCW-Students and All-Fac-Staff-Adj lists, the Vice President for your area must make the request. You may subscribe or unsubscribe to our Announcements Digest at any time by visiting https://acacademic.mbc.edu/announcements/

 

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